FAQs
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept cash but we do not prefer cash. We accept all payments including Cash App, check (ACH), gift card and all major credit cards through our Square account. Please make all checks out to “21 Elite Sports Training LLC”.
HOW DO I SCHEDULE A WORKOUT?
Click the “Schedule” tab above. The most updated availability can be found in the "Schedule" tab or at www.the21elite.com/schedule
WHAT IS YOUR CANCELLATION POLICY?
We have a 24-hour cancellation policy. Clients can cancel their workout free of charge up to 24 hours before their workout. At this point the client will have the option to receive a refund, that will take 2-7 days to process or reschedule the appointment with a 2-week expiration. If they cancel within 24 hours, they will be charged the full amount.
HOW YOUNG DO YOU START TRAINING?
We start at 5. As long as the participant is attentive enough and coordinated enough to do the basic drills and exercise then we will help them reach their goals.
HOW MANY PARTICIPANTS MAKE A GROUP WORKOUT?
We have our 12 Athlete Skills Group Trainings which are divided into three age groups, 5-9, 10-12, 13-18.